How long is the service life of natural gas boilers? This is a question that all users will be concerned when purchasing the boiler equipment. Although there is no specific limitation to boiler’s service life in China, a boiler can continue to be used by passing the annual inspection. This time, ZOZEN Boiler will tell you how long the service life of a gas-fired boiler can be with facts.
In the late July of 2020, our after-sale service department received a call from one of our customers which reported their boiler’s burner stopped firing and gave an alarm. In the telephone, we had a basic understanding of boiler’s operation conditions. When checking the record of the natural gas boilers project, we surprisingly found that the two sets of WNS series gas-fired boiler included in the boiler project were produced in 2002 and 2005, which was even earlier than the year we joined ZOZEN. Then ZOZEN’s after-sale service manager immediately sent the experts who had rich experience in gas-fired boilers to the site to solve the problem and emphasized conducting a systematic inspection on the boiler system which had been in operation for 18 years.
After the communication with the person in charge of the natural gas boiler house, we carried out a systematic inspection on the two sets of boilers and the result shew that boilers were both in good conditions. The reason for one of the boilers whose burner stopped firing and alarmed is that the control cabinet was used for too long and the aging of electronic components caused disturbance. The control cabinet returned to service via the professional treatment by ZOZEN technicians. Although ZOZEN’s electronic control system has been updated for several generations and has been added intelligent programs including remote monitoring and automatic control, the early control system also has basic operation functions that can continue to guarantee boiler’s safe and stable operation.
In the communication, the person in charge of the boiler house also said, “The quality of ZOZEN natural gas boilers is truly reliable. When we started the cooperation, you were still called Yixing Boiler Factory. Now our old group of boiler workers have retired, your gas-fired boilers are still in good conditions. Under their care, two boilers successfully pass the annual inspection and can continue to be in service.” Facing the praise, ZOZEN’s after-sale service team all feel proud of the boiler products.
Who is the boiler supplier worth cooperating, time will tell you the answer. As a well-known boiler supplier, ZOZEN can provide the whole contracting services including boiler design, production, transportation, installation, commissioning, maintenance, delivery. What’s more, ZOZEN adds the return visit, maintenance and other after-sale services to the whole enterprise life circle to effectively improve the added value of ZOZEN products, which wins the recognition of many users in the world.
